A comprehensive guide to the MyGeotab application and the available tools for managing the data sent by the GO device.
Drive App: Administrator's Guide to the Drive App
Learn how to use the Drive App together with an ELD and MyGeotab to maintain compliance with federal regulations.
Geotab Marketplace Order Now Program
The Geotab Marketplace Order Now Program facilitates the purchases of hardware, software, and GO9 devices.
Collision Reconstruction Add-In FAQ
Learn about the Collision Reconstruction App by browsing frequently asked questions.
Personal Mode in MyGeotab
Learn more about Personal Mode, which allows drivers and fleet managers to temporarily hide vehicle tracking in MyGeotab.
Rate Plan Feature Comparison
Learn more about the features available with the Base, Regulatory, Pro, and ProPlus Rate Plans.
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WEX (Wright Express) Fuel Transaction Set Up
Learn how to set up the process to systematically import WEX fuel card transactions into your MyGeotab database, including how to set up the Fuel Provider Add-in and Fuel Transaction Import Add-in, and configure the Fuel Mismatch Report and Transaction Mapping.
Cold Chain Data Logging Solution
Learn how the Cold Chain Add-in supports refrigerated transport companies by helping to facilitate optimal delivery of products along a temperature-controlled supply chain (cold chain). This Add-in integrates with refrigeration units, temperature probes, and thermographs to provide real-time control of vehicle cargo temperature.
Public Works: Getting Started
Learn how to set up a Public Works Customer, including how to set up a database, install and provision the IOX-WRKS, and enable and configure Public Works MyGeotab features. Browse the provided additional resources for more information on the Public Works solution.
Personal Mode in MyGeotab
Learn more about Personal Mode, which allows drivers and fleet managers to temporarily hide vehicle tracking in MyGeotab. When Personal Mode is enabled, location features that use GPS such as position, trips and speed profiles are not displayed in the application. Features that do not use GPS such as engine and accelerometer data remain visible.
IOX-WRKS: Winter Solution
Learn how to install a GO device in your winter operations vehicle using the IOX-WRKS works solution. The Geotab winter solution integrates with solid and liquid material controllers, temperature monitoring equipment and telematic inputs to make real-time data and structured reporting accessible in MyGeotab. This installation requires an installer with both a Geotab Installer Certification and a Geotab Winter Solutions Certification.
EV Charging Cost Add-In
Learn how to use the EV Charging Cost Add-in to report on the cost of electric energy for your fleet. The Add-in factors in variable geographic and Time-of-Use rates to provide a breakdown of charging energy and cost for all charging done by selected vehicles.
MyGeotab API Adapter
Learn more about the MyGeotab API Adapter, which allows streaming of data from the MyGeotab platform into external systems via the Geotab API. This is accomplished using the data feed, a highly-scalable incremental polling mechanism.
Product Guide
A comprehensive guide to the MyGeotab application and the available tools for managing and understanding the data sent by the GO device. This resource offers an in-depth examination of the features available on the MyGeotab platform and is updated to document each new release.
Ignoring Duty Status Logs
Learn more about the details and use cases behind the Ignore HOS logs feature of the ELD solution. The Ignore Logs feature provides a simple way to adjust driver availability in the case of user error when generating automatic duty status logs. Users can modify their availability by annotating and ignoring the automatic log.
MyGeotab Alpha Server
Learn more about the Alpha Testing Server, which allows select users to access pre-production releases of MyGeotab. By allowing select users early access to new features and technologies, Geotab can foster releases that are stable and robust.
Automated Customer Onboarding Starter Kit
Learn how to use the Customer Onboarding Starter Kit to assist Geotab Platform Partners onboarding new customers by automating certain tasks using MyGeotab SDK-based workflows. This is an API-only option that does not include the MyGeotab interface.
Geotab Camera Add-In for Surfsight Camera
Learn how to use the Geotab Camera Add-in for the Surfsight camera, a solution that allows users to view live video feeds and video recordings, create rules and exceptions to detect distracted driving behavior, harsh driving conditions, and more. This guide includes sections on adding cameras to assets, viewing and modifying installed cameras, viewing camera footage, and creating rules.
Tachograph Add-In in MyGeotab
Learn how the Tachograph Add-in can help you control and analyze the information generated by vehicles and drivers in your fleet. The Add-in displays detailed information in real-time, which allows fleet managers to improve their fleet’s performance and reduce costs.
Data Set for Geotab Integrated Solution for International Trucks
Learn which data attributes and data frequencies are available with Navistar Premium, including ignition status, GPS location, odometer, tire pressure, engine information, and more.
Geotab Data-Only Plan API (.NET)
Learn more about the Geotab Data-Only Plan API, which provides a wrapper around the MyGeotab .NET API and exposes methods and encapsulates business rules such that data-only integrators can easily work with the MyGeotab API within the constraints imposed by the data-only option.
Cold Chain Add-In in MyGeotab
Explore the Cold Chain Add-in feature, which supports refrigerated transport companies by facilitating optimal delivery of products along a temperature-controlled supply chain. Learn how to configure temperature proves, edit cold chain parameters, and send commands to the refrigeration unit.
Best Practices for Large Fleet Reporting
Learn more about the best practices to follow for large fleet reporting, including recommendations on improving performance for both scheduled and on-demand reports, as well as ideas on how to improve their scalability. Discover new insights and tips on how to ensure custom rules are leveraged efficiently, along with information about bulk rule deletions and reprocessing.
Short Haul Switcher Add-In FAQ
Browse frequently asked questions about the Short Haul Switcher (60-hr/7-day) Big Day Add-in. With the Short Haul Switcher (60-hr/7-day) Big Day Add-In, drivers can easily apply and remove the Short Haul Exemption on 60-hour/7-day with 16-Hour Exemption ruleset.
Electric Vehicle Suitability Assessment FAQ
Browse frequently asked questions about the Electric Vehicle Suitability Assessment Add-in in Geotab Marketplace, including how the assessment works, what questions it can help answer, how it performs range and cost analyses, and what types of vehicles the assessment supports.
Data Science Package (DSP)
Learn how to use the Data Science Package (DSP) to gain insight into fleet maintenance, routes, locations, and transactions using aggregated telematics data. The DSP uses large volumes of aggregated data to reveal patterns and trends and leverage external data to provide better insight into your fleet.
Single Sign-On via SAML in MyGeotab
Learn more about how MyGeotab supports Single Sign-On (SSO) user authentication via the SAML 2.0 specification, including the requirements and procedures for configuring an IdP application and preparing a MyGeotab database to accept authentication. Browse frequently asked questions and review solutions for common troubleshooting issues.
Extendable Services
Learn more about Extendable Services technology, which allows users to collaborate with business partners by extending their telematics data to other Fleet Managament Application users. This document outlines the process of sending,cancelling, and receiving an extendable services request.
Custom Maps in MyGeotab
Learn how Geotab supports custom maps, a feature that allows your organization to design business-specific maps that combine with the application’s vehicle information. Some possible usages include maps that show customer-centric information, underground water flow, municipal boundaries, or city infrastructure such as power or sewage.
Cold Chain and Tachograph Add-In
Learn how to install and verify the Cold Chain and Tachograph Add-ins, including filling out and submitting the Add-In Activation Form.
Intelligent Zoning (App/API)
Learn more about Intelligent Zoning, an experimental tool that uses vehicle stop history to automatically create new zones in MyGeotab. Intelligent Zone detection uses a clustering algorithm called Density-Based Spatial Clustering Applications with Noise (DBSCAN) to find core samples of high density stop areas and expand clusters from them. This allows areas with high stop frequency to be recorded and then expanded based on your fleet movement around the area.
MyGeotab Active Tracking FAQ
Browse frequently asked questions about the Active Tracking feature in MyGeotab and learn how Active Tracking works, which vehicles can benefit from this feature, and the Rate Plans and GO devices for which it is available.
Rate Plan Features: Geotab Integrated Solution for International Trucks
Learn which features are available with the Navistar Premium rate plan, including active tracking, engine management, engine data, driver feedback and potential expansions and applications. Compare the Navistar Premium Rate Plan to the Base and Pro plans, and browse frequently asked questions about the plan.
Active Insights
Learn more about Active Insights, a feature that leverages rich data to provide push-based insights for fleet managers. This document explains how to use Active Insights, including Intelligent Zones, and the Electrical Systems Rating (ESR).
IOX-OUTPUTM
Learn more about IOX-OUTPUTM, which allows a GO device to control a relay from the vehicle in real-time. The user can set the IOX-OUTPUTM to trigger the relay when a predefined condition is met in MyGeotab. This solution supports 1 × 12 V or 24 V relay and is compatible with SPR-RELAYKIT.
Custom Telematics Devices and MyGeotab
Learn how to integrate custom telematics devices onto the MyGeotab platform, access additional resources to support custom telematics integration, and browse frequently asked questions about the integration process and device administration.
Electric Vehicle Reporting and Monitoring
Learn about the EV features available in MyGeotab, including information on the reports available with each service plan, and browse frequently asked questions about EV reports.
Fuel Usage and Fill-Ups FAQ
Browse frequently asked questions about the Fuel Usage and Fill Ups feature and learn how the data can help you get the most out of your fuel transactions. Learn how to diagnose potential issues and what to do if the calculated fuel consumption is inaccurate or not being calculated at all.
Collision Reconstruction Add-In FAQ
Browse frequently asked questions about the Collision Reconstruction App, including what constitutes an accident, how the point of impact is determined, what happens in an instance of multiple collisions, and how to report a bug.
Green Fleet Dashboard in MyGeotab
Learn more about the Green Fleet Dashboard, a free Marketplace Add-in that provides fleet managers with an easy tool to monitor fuel economy and reduce emissions. The dashboard provides weekly and monthly metrics on fuel use, emissions and driver behaviour, insight into the fleet’s environmental performance, and flags opportunities for improvement.
Driver Safety Scorecard Report
Learn how to set up, customize, configure, and automate the Driver Safety Scorecard, including customizing rule weights and risk classifications.
Route Completion Configuration with Shapefile GIS Import
Learn more about Route Completion configuration using a shapefule import. The shapefile import process converts every line in the shapefile into a polygon with rounded ends and a configured width (or default width of 10 meters) on either side of the line. These polygons are Zones in MyGeotab, and are grouped into Routes.
Getting OBD-II or J1939 Fault Codes From FaultData Objects
Learn how to obtain OBD- II DTC (Diagnostic Trouble Code) and J1939 SPN (Suspect Parameter Number) and FMI (Failure Mode Identifier) fault codes from MyGeotab FaultData objects.
Analytics API Explorer
Learn how to use the API Explorer, an application that hosts numerous application programming interfaces (APIs) and access pre-formulated codes for a range of use cases, such as intelligent zones, collision detection, service centers, rest stops, and more.
Fuel Economy Benchmarking App
Learn how to use the Fuel Economy Benchmarking app in MyGeotab to investigate how your fleet is performing against the industry average. Driven by data analytics, the Fuel Economy app compares fuel consumption between vehicles of the same or similar vocation, based on Geotab’s Similarity model and allows managers to identify which vehicles are underperforming.
Geotab Marketplace Order Now Program
Learn more about the Geotab Marketplace Order Now Program, which facilitates the purchases of hardware add-ons, software add-ins, and Geotab GO9 devices. Learn how to use the Order Now feature, submit and cancel order requests, and install and activate billing for software add-ins.
Electric Vehicle Charge Assurance Add-In
Learn how to use the EV Charge Assurance Add-in to help ensure your EVs are charged and ready by proactively identifying vehicles that are potentially experiencing charging problems.
MyGeotab Roadside Add-In
Learn how to install and configure the Roadside Add-in in MyGeotab. This solution allows fleet managers to request help for a fleet vehicle experiencing a breakdown or another type of roadside issue.
Roadside Program Add-In for MyGeotab
Learn how to use the Geotab Roadside Add-in to request help for a fleet vehicle experiencing a breakdown or roadside issue, including how to install and configure the Add-in, create a service request, and monitor service in progress.
GPS Curve Log Reasons
Learn more about the GPS Curve Log reasons, based on the Ramer-Douglas-Peucker algorithm, including how each run of the curve is considered as an isolated atomic event, and why the curve algorithm is run.
IOX-AUXM
Learn more about IOX-AUXM, which monitors up to eight signals from your vehicle in real-time, providing additional insight into the condition of your fleet. It can monitor up to eight inputs at any time with two IOX-AUXMs. It also includes self-learning input triggers and supports GND–Float, GND–Driven, and Float–Driven circuits.
Accelerometer Data on the GO Device
Learn about accelerometers and how GO devices use accelerometer data and curve logic to provide advanced telematics data, including collision detection and reverse gear detection.
Electric Vehicle Suitability Assessment Add-In
Use the EV Suitability Assessment Add-in to determine if your non-electric vehicle could be replaced by an EV. This Marketplace Add-in uses telematics data from existing fleet vehicles, procurement information, and EV cost estimates to determine if your current fleet vehicles could be replaced with EVs.
Electric Vehicle Data Diagnostics
Learn about data diagnostics for electric vehicles (EVs) and fuel cell electric vehicles (FCEVs), including EV driving energy, charging, and battery diagnostics. Firmware and device restrictions are noted for each data diagnostic for ease of reference.
Analytics Lab Collision Detection Tool
Learn how to leverage telematics data to detect potential collisions using the Collision Detection Add-in in MyGeotab. The Collision Detection feature reports potential collisions detected by telematics data and allows fleet safety managers to monitor, act, and take measures to mitigate risks.
Geotab IFTA/IRP: Compliance and Implementation
A comprehensive manual for Resellers and Customers to successfully implement the International Fuel Tax Agreement (IFTA). Learn more about the possible methods for obtaining the required IFTA data, and access detailed instructions for running IFTA reports.